About ResRequest

ResRequest provides comprehensive multi-property / multi-currency reservation and property management capabilities. ResRequest can be run offline, i.e. not connected to the Internet (Res Office / Property), and/or on the Internet. ResRequest provides controlled viewing and booking capabilities on the Internet to agents, tour operators and the public. Some of the many features available include:

  1. Multi-property and multiple-itinerary reservations
  2. Availability checking and automatic confirmation or waitlist of bookings
  3. Audit trail of changes made throughout the system
  4. Production of guest lists with client details and special requests
  5. Recording and tracking of guest travel/transfer details
  6. Occupancy and other statistical reports
  7. Recording and tracking of guest payment
  8. Multi-resort itineraries and availability on ResRequest-powered portals
  9. Financial reports including: revenue, payments due and others (agents can access their information on these reports if you extend access to them)

Telephone: +27 31 762 2729

E-mail: info@resrequest.com

Visit our website

ResRequest Disclaimer

Disclaimer Of Liability

We do not make any express or implied warranty regarding the fitness for a particular purpose with regard to the service or facilities provided by this web site.

In no event shall we be liable to you for any direct, indirect, incidental or consequential damages arising out of the services or any products provided whether based on breach of contract, defect (including negligence), or otherwise and whether or not we have been advised of the possibility of such damages.

As a result of hardware maintenance and perhaps breakdown, we cannot control the timing or volume of attempts to access this web site and as a result we do not guarantee that you or any third party will be able to access this web site at any particular time. These services are provided on an “as is, as available” basis.

Terms And Conditions Of Use Of A Web Site

Incorporation of these Terms and Conditions
By utilising the facilities created on this web site, you hereby confirm that you have read these terms and conditions and have found them acceptable and agree to be bound by these terms and conditions.

Use

We agree to provide you access to our web site in accordance with these terms and conditions.
You agree to use our web site in a manner consistent with these terms and conditions.

“As is, as available"
You accept that our web site is provided on an “as is, as available” basis.

Access

Your access to and use of our web site may be terminated immediately if you use, or attempt to use our web site for illegal and/or immoral purposes.

Licence

As a visitor and/or a subscriber to our web site, you are granted a limited licence to view the information thereon and to use (display or print), extracts and all the information described on the web site for your own personal use only, provided the information is not modified and you shall be fully responsible for relying upon any advice and any consequences resulting from such use. Any other use of the information contained in or displayed upon our web site (including, but not limited to, using such information upon another web site), is prohibited. None of the information may be otherwise reproduced, re-published or re-disseminated in any manner or form without our prior written consent. We will take appropriate legal action to enforce our rights.

Accommodation Reservation

Any accommodation displayed as being available is to be considered as an “invitation to treat” and any price, rate and/or calculation displayed on or accessed through our web site shall always be subject to final confirmation between the accommodation provider and you.

Copyright

We either own, or are licensed to use, the software used to display the web site. Such software includes all text, programming tools, multimedia clips, images, graphics, icons and the selection arrangement of the contents of the web site.

Confidentiality Warning

Where you do not use encryption in your communication with us or the accommodation provider, or if you are not in a secure socket layer (SSL) environment, the Internet is not a secure medium and privacy cannot be ensured. Internet e-mail, in particular, is vulnerable to interception and forging. We will not be responsible for any errors or any changes to any information transmitted to us.

We make every effort to maintain the highest standards of security and where applicable will employ the latest SSL encryption standards in our interactions with you upon our web site. Our Internet servers are also housed in a most secure environment. However because of all the variables involved in Internet security, we will not be responsible for any damage that you or any third party may suffer as a result of the transmission of confidential information that you may make to us through the Internet.

Computer Viruses

While every effort is made to ensure that all information provided on our web site does not contain computer viruses, you should take responsible and appropriate precautions to scan for computer viruses and should ensure that you have a complete and current back up of the applicable items of information contained on your computer system.

Information

We may for internal and technical purposes collect and process data obtained from and about you in the course for your accessing the web site. By agreeing to these terms you have agreed to such data being so used. In accordance with the applicable data protection legislation in your jurisdiction, information on what (if any), data is held about you can be obtained by contacting us furthermore, in accordance with the applicable data protection legislation in your jurisdiction we reserve the right to charge a fee for providing such information (if allowed by the relevant protection legislation). Should you wish your information to be erased from our database we will comply immediately upon receiving your e-mail notification.

We will not divulge any personal data in respect of visitors and/or subscribers to our web site to any third party save where compelled to do so by law or a court or other judicial body of competent authority or where you instruct us to make such disclosure.

All information displayed on our web site is subject to change.

No Endorsement

Our web site may contain links to other web sites. These links are provided as a reference to help you identify and locate other Internet web sites that may be of interest. These other web sites may have been independently developed by parties other than us and/or they may be under the control of parties other than us and we do not assume responsibility for the accuracy or appropriateness of the information contained in such web sites. In providing links to other web sites we are in no way acting as a publisher or disseminator of the material contained on those web sites unless specifically stated otherwise and do not seek to control the contents of or maintain any type of editorial control over such web sites. A link to another web site should not be construed to mean that we are affiliated or associated with or are authorised to use any trademark, trade name, logo or copyright of material that may be reflected in the link or a description of the link to such other web sites. Furthermore the mention of any party or its product or service on this web site should not be construed as an endorsement of that party or its product or service, unless specifically stated otherwise.

Exclusion of Liability

To the fullest extent permitted by applicable laws, we on behalf of our employees, suppliers and contractors exclude liability for any losses and expenses of whatever nature howsoever arising, including without limitation any direct, indirect, special, punitive, consequential damages, loss of use, loss of data, loss caused by a virus, loss of income or profit, loss of or damage to property, claims of third parties, or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses arising out of or in connection with the use of our web site or any web site with which it is linked. You assume total responsibility for establishing such procedures for data back-up, virus checking, etc. as you consider necessary.

To the extent that portions of our web site (including but not limited to “chat rooms” or “bulletin boards” provide users an opportunity to post and exchange information, ideas and opinions (“postings”), please note that we do not screen, edit or review postings prior to their appearance on this web site and postings do not necessarily reflect our views. To the fullest extent permitted by applicable laws, we exclude all responsibility and liability for the postings or for any loss of whatever nature resulting from appearance or posting on our web site.

Entire Agreement

These terms and conditions contain the entire understanding between us with respect to this web site and no representation, statement, inducements oral or written, other than those contained herein shall bind either of us unless specifically agreed to in writing between us.

Jurisdiction

You agree that your use of this web site shall not violate any applicable local, national or international law, including but not limited to any regulations having the force of law. Some jurisdictions may have restrictions on the use of the Internet by the residence and it is your responsibility entirely to familiarise yourself with such restrictions. You agree not to impersonate another person in the use of this web site or the sending of any e-mail to an address listed on this web site.

Should any part of these terms and conditions be declared invalid or un-enforceable by a court of competent jurisdiction, this shall not affect the validity of any remaining portion and such remaining portion shall remain in full force and effect as if the invalid portion of these terms and conditions had been eliminated.

Choice of Law

The laws of South Africa shall govern the interpretation, the validity and effect of this agreement and your use of our web site notwithstanding any conflict of the law, provisions of your domicile, residence or physical location. You hereby consent and submit to the jurisdiction of the courts of South Africa in any action or proceeding instituted under or related to this agreement.

Contacting Us

If you have any questions about these terms and conditions or the practices of this web site you can in e-mail us at info@resrequest.com.

Telephone: +27 31 762 2729

E-mail: info@resrequest.com

Visit our website

Email ResRequest Support